Our Services
Carealize is a full-service eCRM solutions provider for life sciences and healthcare companies. All our consultants have an industry and/or consultancy background in the pharmaceutical, devices or healthcare industry allowing us to perfectly meet your needs.
With our unique operating model and well-balanced mix of resources, we are well placed to take care of your plans, to listen to and analyze your ambitions, which we translate into actionable projects that we will realize for you, end-to-end.
CRM Services
CRM is more than technology. It’s a dynamic transition and business transformation process. This means that CRM is an ongoing journey towards more or better customer excellence. Carealize will be able to help you in every single stage of your quest, ranging from strategic, technical, analytical and operational services.
Strategic
Vendor Selection | Customer Centricity/Experience | Service Management CRM Audit | SFA & SFE | PRM | Multi-Channel | SCRM Connected Health Strategy | KAM | eClinical
Analytical
Web Analytics | Marketing ROI | KPI’s & Dashboarding
Technical
Package Implementations (Siebel, SFDC, Microsoft) Innovation Pilots (in the Cloud or Custom-built) Technical Support | Mobile CRM
Operational
Interim Management | Project Management | Change Management
Interested? Contact us!
eMarketing Services
The new commercial model imposes new rules and compels the life sciences and healthcare industry to “think and breathe” digital and multi-channel. Carealize knows what it takes to gain a sustainable competitive advantage from your (e)Marketing efforts. Once we’ve thoroughly analyzed your market and aspirations, we will shape your ideas into actionable marcom plans and will guide you through the implementation process as well.
Strategic
Marketing Mix Assessment | eBusiness Strategy | HCP Portal Strategy Web Strategy (for Disease Awareness, Product & Patient websites) eMail Marketing | eEvents| Mobile Marketing
Analytical
OBI | Customer Intelligence | Predictive Modeling & Analytics KPI’s & Dashboarding (Sales, Marketing, Medical)
Technical
Campaign Management (Siebel, SFDC, Custom-Built) Web Design & Development (HTML, .Net, Java, Drupal, PHP, …) Mobile & Android Development
Operational
Interim Management | Project Management | Change Management | SEM
Interested? Contact us!
Mobile Services
Since we are moving from a world of impressions to a world of engagement we believe that the “future is mobile”. Your customers (physicians and consumers) use their mobile device for more than calling or sending text messages alone. Smartphones have become a mobile “companion” and for many even an indispensable working instrument. Carealize understands that this opens up a window of opportunities for healthcare and life sciences companies. Mobile technologies allow your company to increase its MROI by carrying out personalized and cost-effective mobile campaigns. We also have the technical expertise to develop patient- or physician-oriented mobile health applications for smartphones or tablets.
Strategic
(Virtual and) eDetailing Strategy & Creative Design eRep/eMSL Strategy
Analytical
KPI’s & Dashboarding
Technical
Design & Development in .Net, Flash, Adobe Flex
Operational
Project Management | Change Management
Interested? Contact us!